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GDPR Compliance

GDPR Compliance

my MINK

Operated by Takemade Pty Ltd

Support: support@mymink.com.au

Website: https://mymink.com.au

Developer: SOFTMENT SOLUTIONS PVT LTD

Last updated: January 6, 2026

1. Our Commitment to GDPR

Takemade Pty Ltd complies with the General Data Protection Regulation (GDPR) for users located in the European Union (EU), United Kingdom (UK), and European Economic Area (EEA).

GDPR gives individuals control over how their personal data is collected, used, and stored. my MINK is designed to respect and protect these rights.

2. Who Is the Data Controller

For users in Europe, the data controller is:

Takemade Pty Ltd
Email: support@mymink.com.au
Website: https://mymink.com.au

Takemade Pty Ltd determines how and why personal data is processed.

3. What Data We Process

We process personal data to operate the my MINK platform, including:

  • Account and profile information
  • Posts, comments, messages, and media
  • Payment and transaction data
  • Device and technical data
  • Location data (if provided)
  • Reports, moderation records, and safety logs

This data is required to provide a safe, functional, and personalized social platform.

4. Legal Basis for Processing

Under GDPR, we process your data based on:

  • Contract – to provide your my MINK account and services
  • Consent – for optional features such as notifications and analytics
  • Legal obligation – for tax, safety, and fraud prevention
  • Legitimate interest – to keep the platform secure and improve user experience

5. Your GDPR Rights

If you are in the EU, UK, or EEA, you have the following rights:

Right to Access

You can request a copy of your personal data.

Right to Rectification

You can correct inaccurate or incomplete data.

Right to Erasure (Right to be Forgotten)

You can permanently delete your account and all related data.

Right to Restrict Processing

You can ask us to temporarily stop processing your data.

Right to Object

You can object to certain types of processing.

Right to Data Portability

You can request a copy of your data in a portable format.

6. How to Exercise Your Rights

You can manage most data directly in the app, including:

  • Editing your profile
  • Deleting posts
  • Deleting your account

For full GDPR requests, email:

support@mymink.com.au

We respond within the legally required timeframe.

7. Data Deletion

When you delete your my MINK account:

  • Your profile, posts, messages, and media are permanently deleted
  • Your data cannot be recovered
  • Some payment records may be kept for legal and tax compliance

8. International Data Transfers

Your data may be stored and processed outside the EU, including in Australia, the United States, and other countries.

We use GDPR-approved safeguards such as:

  • Secure cloud infrastructure
  • Encrypted connections
  • Contractual protections with service providers

9. Data Processors

We use trusted GDPR-compliant processors such as:

  • Firebase
  • AWS
  • Cloudinary
  • Stripe
  • RevenueCat
  • Agora
  • Algolia
  • OpenAI
  • Google

They process data only on our instructions and never sell it.

10. Data Protection Officer

For GDPR matters, contact:

Data Protection Officer
Takemade Pty Ltd
Email: support@mymink.com.au

11. Complaints

If you believe your data rights have been violated, you have the right to lodge a complaint with your local data protection authority in the EU or UK.

12. Updates

We may update this GDPR page from time to time. The latest version will always be available on our website and in the my MINK app.